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- JACS Subject Classification (739)
- Business and Administrative studies (33)
- Management studies (12)
- Management studies not elsewhere classified (1)
- Management studies (12)
- Business and Administrative studies (33)
Group by: Creators | Item Type
Jump to: K
Number of items at this level: 1.
K
Klaus, Philipp "Phil" and Edvardsson, Bo and Maklan, Stan Developing a Typology of Customer Experience Management Practice - From Preservers to Vanguards Klaus et al. (2012). Conference Proceedings The 12th INTERNATIONAL RESEARCH CONFERENCE IN SERVICE MANAGEMENT.
